Siège - Suisse - CDI

Key Account Manager Support Officer

Retour emploi
Publié 08/01/2019
Entrée en fonction 01/02/2019
Famille de métier Recherche de fonds
Emplacement , Suisse
Conditions générales Position Start Date : Beginning of February 2019 Duration : Open-ended contract Location : Lausanne (Zurich negotiable) Activity rate : 100% Terre des hommes does not set closing dates for this position; recruitment is on-going until the position is filled
Description générale Within the newly established Institutional Fundraising Division, the Key Account Manager Support Officer (KAMSO) plays an important role in supporting the institutional donor relations and contract management. S/he will support the Institutional fundraising department in managing the various donors with a specific focus on the Swiss Development Cooperation. S/He strives to increase the donor knowledge base to support the work undertaken by the Key Account Managers. S/he will work with the team to build and maintain the needed systems and processes to assist the organization to appropriately manage donors.
Voir détails...
Cahier des charges

Responsibilities :

  1. Related to the principle donor: Switzerland
    • Supports the Sector Head to maintain and nurture the relationship with the donor through regular engagement (visits, correspondence and meetings);
    • Proactively (unsolicited) and reactively (through Calls) seeks new opportunities for funding and process them;
    • In collaboration with relevant colleagues, manages contracts from inception to closure and beyond;
    • Prepares background briefs for donor visits;
    • In link with colleagues from operations and the sector head attends meetings at the SDC.
  1. Related to the other donors
    • In link with operations, have oversight of all donor activities;
    • Build and disseminate knowledge regarding selected donors;
    • Process opportunities as they arise;
    • Researches and analyses information (from the internet and from colleagues) regarding donors and drafts donor landscapes.
  1. Related to the Sector and Department:
    • Participate in the Department’s initiatives;
    • Support the sector in its development and strengthening, with a focus on systems and tools;
    • Undertake any other tasks related to fundraising agreed with the supervisor.


  • Education: relevant university degree
  • Language: oral and written proficiency in both English and German, French an asset
  • Experiences and aptitudes: 3-5 years’ experience
  • Practical knowledge of the Swiss Development Cooperation
  • Good networking and representation skills
  • Knowledge of donor rules and modus operandi
  • Capacity to analyze donor trends and strategies
  • Ability to draft documents of high quality


  • Show autonomy and ability to decide
  • Good communication skills
  • Manage time and priorities, meet deadlines and be punctual
  • Cooperate and contribute to achieving goals
  • Show flexibility, availability and adaptability
Contexte Terre des hommes (Tdh) is the leading Swiss organisation for children’s aid. Since 1960, Tdh has helped build a better future for deprived children and their communities, making an impact with innovative and sustainable solutions. Active in more than 45 countries, Tdh works with local and international partners to develop and implement field projects which improve the daily lives of over 3 million children and their relatives, in the domains of health, protection and emergency relief. This engagement is financed by individual and institutional support, with administrative costs kept to a minimum.
Années d'expériences professionnelles requises 2-5 ans
Années d'expériences en ONG requises 2-5 ans
Niveau d'études
Retour emploi