Frequently asked questions
... and answers!
Here you will find answers to many questions about Terre des hommes. However, if your question is not listed here or if you need further information, please do not hesitate to contact us.
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How can I make a donation?
You can make a donation via e-banking with the IBAN CH41 0900 0000 1001 1504 8, online under www.tdh.org/donate, or telephone 058 611 06 11. There is also the possibility to create your own fundraising campaign under MyTdh.ch.
How can I make a donation after a specific event (marriage, birth, etc.)?
You can arrange a fund collection during a specific event, for example at a wedding or memorial service. To do so, simply call our donation service on +41 58 611 0611 and provide them with the following details: name of the married couple or the deceased and the contact details of the person organising the collection. The latter will receive an update each fortnight informing them of the amount received.
Can I make a donation for a country where you do not have any projects?
We place top priority on respecting donors’ wishes. In order to do effective, lasting work, Tdh focuses its efforts and resources in projects in around 40 countries. We therefore suggest that you support a project in one of these countries. If your donation is not for a specific project, it will go towards helping children who need it the most.
I made a donation to Tdh Switzerland although I wanted it to go to the Tdh Foundation in Lausanne. I made a mistake - what should I do now?
You need to contact Tdh Switzerland by telephone, post or e-mail and explain the problem. We are on good terms with Tdh Switzerland and they regularly return donations sent to their account by mistake. They only ask that the request be made by the donor personally.
Terre des hommes Suisse
31, Franck-Thomas
CH-1223 Cologny/Geneva
Switzerland
Tel: 022 737 36 36
Fax: 022 736 15 10
E-mail: secretariat@terredeshommessuisse.ch
Terre des hommes Schweiz
Laufenstrasse 12
CH-4018 Basel
Switzerland
Tel: 061 338 91 38
Fax: 061 338 91 39
E-mail: info@terredeshommes.ch
Will my donation really be used to help children in need?
Yes, the use of all donations and expenses is monitored. The ZEWO certificate guarantees that we are a nonprofit charity. 81% of the donations goes directly to our child relief projects, 19% is used for the functioning of our headquarters and for communication and fundraising campaigns.